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 A few years ago, Quantas abruptly cancelled flights after an engine exploded. Other airlines followed.

Their passengers were stuck in hotels. Within days calls began arriving from guests running out of heart or blood pressure or diabetes medication.

Aware of horror stories about America’s medical system, they were counting their money, hoping to have enough for the necessary king’s ransom. The lucky ones (those in my hotels) were pleased to hear that I don’t charge for replacing legitimate prescriptions.

Most drugs are available worldwide but in different formulations and with different names. Rather than try to figure things out, I tell guests to go to a drug store where the pharmacist will research the matter and phone for my approval.

Guests regularly call for ongoing medication. My record occurred after 9/11 when all flights stopped, and hotels were packed. Some travelers also fell ill, so my paying business jumped for several weeks. Then everyone returned home, and tourism plunged for a year.

COVID has been hard on hotel doctors, but 9/11 was no picnic. 

 

 

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